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By | October 29, 2017

How to Find a Good CNC Machine Shop

Regardless of the type of CNC machining job you need, you have to choose a reputable CNC machine shop. As in any other industry, not all such shops are created equal. With just a bit of research, you can easily discover their differences in terms of experience, capabilities, pricing and even customer service. That’s why it’s crucial to do your homework before selecting a CNC machine shop.

Location

First things first – consider location when you look for a CNC machine shop on the web. Searching with your zip code is the easiest way you can do this. Proximity helps streamline processes and you can establish a long-term business relationship with the manager or owner.

Industry Experience

Look for a shop that has been in business for no less than five years and have knowledgeable staff. This industry is rather known for its competitiveness. Surviving it for half a decade means they must be doing a great job.

Client References and Online Reviews

As for client references from your prospective shop, along with pictures of their recent work. By talking to these people, you get first-hand information as to how the shop treats its clients. Moreover, you will know what quality they are capable of. Of course, pictures will help a lot. You should also ask whether their projects were completed on time and within the allotted budget. There’s no need to throw your time or resources off balance with a shop that couldn’t come up with accurate estimates.

Technology

Cutting-edge technology has allowed CNC machine shops to perform their jobs with greater speed and precision. As a result, turnaround is improved, even for big production runs, and errors and defects are considerably reduced. On the other hand, it may also be beneficial to combine old and new machinery. More services offered require more machines to make such variety possible. Be sure to ask what machines are going to be used and how. Keep in mind that the wrong machine can lead to otherwise avoidable delays and cost increases, so it’s really important to clear this out.

Customer Service

Lastly, observe how hard or easy it has been for you to talk to the people at the shop. Do they always make themselves available? How long does it take them to return your calls or reply to your SMS or emails? Is your project manager knowledgeable enough? Rapport is very important, especially if you would like to find a shop that you can deal with for the long term. If you can’t take their “attitude,” don’t hesitate to go looking for another shop.

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